Nanostudio not running on Windows XP

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northcape
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Joined: 05/18/2013

Hi, just installed this on my PC (love the mobile version) but it will not run, when I try to start the programme I get this error:

"The procedure entry point InitializeCriticalSectionEx could not be located in the dynamic link library KERNEL32.dll"

Is this a known issue? Is there anything I can do to fix it?

Thanks for your help,

Alastair

Blip Interactive
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Joined: 04/05/2010

Thanks for giving me the exact error text! From that I could do a bit of Googling and I think I've got the most likely cause.

Bad news : Microsoft recently updated their tools and broke XP support

Good news : They reckon they've updated the update to unbreak the broken bit!

I've put an updated Windows installer on the downloads page. Try downloading it again and let me know if it works for you.

Eule
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Joined: 05/25/2013

I have the same problem. I installed an older version (1.32) and that still works.

Regards,
Nils

yamamoto1208
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Joined: 06/01/2013

If the last version definitely doesn't work on XP, is it still possible to get this older version somewhere?

Blip Interactive
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Joined: 04/05/2010

Older versions are still available, eg:

http://downloads.blipinteractive2.co.uk/NanoStudio-1.34-Setup.exe

Bear in mind that older versions won't load project files saved with V1.40, which is why I don't normally make them freely available.

So is V1.40 still not working with XP right now?

Blip Interactive
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Joined: 04/05/2010

UPDATE : I have made some further changes and once again updated the Windows setup file for V1.4, which you can download from here:

http://downloads.blipinteractive2.co.uk/NanoStudio-1.40-Setup.exe

Although this version is also (confusingly) called V1.4, the date at the top of the ReadMe file will be 03/06/2013.

Let me know please if this has fixed the issue. If not, I'll have to get an XP install up and running again to try and identify the cause.

josey
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Joined: 06/05/2013

No, this last version does´nt work too on my computers with XP.

- Will be nice if there will be a fix and you can help. Because some schoolboys created over 4 weeks a presentation with your software on mac, had to show it in school on win-xp-computers. And so, actually their whole work will be down. They are actually really frustrated.

thank you so much for your support.

Franky Bridges
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Joined: 06/05/2013

Hi there.
NanoStudio v. 1.40 not working on my PC (win XP, SP3). Nanosync works without any problems.
Thank you for your attention

Blip Interactive
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Joined: 04/05/2010

OK I've dusted off my XP laptop and I believe I've got to the bottom of this problem.

If you download the latest version:

http://downloads.blipinteractive2.co.uk/NanoStudio-1.40-Setup.exe

... then you should be in business. Sorry about that!

josey
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Joined: 06/05/2013

Wow, 1.000 and more thank´s. Yes, now it works. very. very nice.

Can´t tell you how much you helped out with this :)

Yes, we bought it for i-pad / i-pod too, but in school to use it was not allowed :(

Man, if we can spent you some money or support you for your work, let us know ...
Great. Best support ... amazing !!!

Blip Interactive
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Joined: 04/05/2010

Yeah well the image of disappointed school boys pulled at the heart strings. If you'd added some inconsolably distressed yet cute kittens into the mix I'd have got there even faster :)

kitejan
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Joined: 04/05/2011

@Blip: There's an XKCD about that:
http://xkcd.com/231/

northcape
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Joined: 05/18/2013

Hi, 17 weeks late... but thanks very much for fixing this, now works for me as well! I think I half-expect posts on support forums like this to be ignored, glad to find out that's not the case here.
Cheers,

Alastair